Privacy Policy

Effective Date: 24 September 2025
ABN: 46 420 304 689

1. 1. Introduction

Camino Kids (“we,” “us,” “our,” “CaminoKids.com”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, make purchases, interact with us, or otherwise use our services.

By using our website and services, you consent to the practices described in this Policy (subject to any rights you may have under applicable law).

2. 2. Scope & Application

This Policy applies to all users of CaminoKids.com, including visitors, customers, and others who access the site or engage in transactions (e.g. making purchases, creating accounts).

It covers:

• Information collected via our website, mobile or web apps, and related services.
• How we use, share, store, and protect that information.
• Your rights relating to your personal information.

This Policy does not apply to:

• Information collected offline or through channels other than our website or affiliated online services.
• Activities of third parties, including third-party websites or services linked from our site.

3. 3. What Information We Collect

a) Information You Provide Directly

• Name
• Email address
• Postal / billing / shipping address
• Phone number
• Date of birth / age (if required for certain services)
• Payment information (processed securely by third-party gateways)
• Account credentials
• Order history, preferences, wishlist, reviews
• Customer service communications
• Marketing preferences

b) Information Collected Automatically

• IP address
• Device and browser information
• Usage data (pages viewed, actions taken)
• Cookies, pixels, and similar technologies
• Approximate geolocation data

c) Information from Third Parties

• Payment processors
• Logistics/shipping providers
• Advertising/analytics partners
• Social media platforms (if you interact with us via these channels)

4. 4. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Manage accounts and customer support
• Communicate order updates, offers, and newsletters
• Personalise your experience
• Improve website functionality
• Prevent fraud and maintain security
• Comply with legal obligations
• Conduct marketing (subject to your preferences)

5. 5. Legal Basis for Processing

Where applicable (e.g. GDPR regions), we rely on:

• Contractual necessity
• Consent
• Legitimate interests
• Legal obligations

6. 6. Cookies & Tracking

We use cookies to:

• Enable site functionality
• Remember preferences
• Analyse usage
• Deliver targeted advertising

You may adjust cookie preferences in your browser. Some features may be limited if disabled.

7. 7. Sharing & Disclosure

We may share data with:

• Service providers (IT, hosting, marketing, analytics)
• Payment processors and shipping carriers
• Legal/regulatory authorities if required
• Advisors (legal, accounting)
• In the event of a business sale/transfer

We do not sell your personal information to third parties for their marketing purposes.

8. 8. International Data Transfers

Data may be transferred and processed outside Australia. We ensure appropriate safeguards are in place (e.g. encryption, contractual protections).

9. 9. Data Security & Retention

• We apply technical and organisational safeguards (encryption, access controls).
• No system is 100% secure, but we strive to protect against unauthorised access.
• We retain data only as long as necessary for business or legal requirements.

10. 10. Children’s Privacy

• Our site is directed to parents/guardians purchasing for children.
• We do not knowingly collect personal data from children under 13 without parental consent.
• If such data is found, we will delete it promptly.

11. 11. Your Rights

You may request to:

• Access, update, or correct your data
• Request deletion or restriction
• Object to processing (including marketing)
• Withdraw consent where applicable
• Lodge complaints with regulators

Contact details are below to exercise these rights.

12. 12. Marketing & Communications

• We may send promotional updates and newsletters.
• You can opt out at any time using unsubscribe links or by contacting us.
• Transactional communications (e.g. order confirmations) will still be sent.

13. 13. Contact Information

For privacy concerns, requests, or complaints, please contact:

Camino Kids
ABN: 46 420 304 689
Email: info@caminokids.com
Address: Unit 1/59 Jersey Road, Bayswater VIC 3153, Australia

14. 14. Changes to this Policy

We may update this Policy periodically. Changes will be posted on this page with an updated effective date. Where significant, we may notify you by email or site notice.